Product Manager - Consumer Facing Technologies

Engineering
Remote
Full-Time
Posted on: 
Nov 5, 2021

Job requirements

Job Posting

Product Manager - Consumer Facing Technologies (CFT)

 

About Loop

LOOP is an AI-powered insurance company, people-centered insurance company, creating fair insurance for all. We sell car insurance priced based on how you actually drive rather than relying on factors like credit and income. We are a Public-Benefit Corporation (B-Corp), and are backed by tier-1 VC investors, A+ rated reinsurers, and recently closed our $21M Series A round to continue expanding our mission and team. We can't wait to hear from you.

 

Responsibilities:

The “Product Manager - Consumer Tech” will be responsible for improving customer experiences by generating new product ideas, and outlining detailed product strategies, among other duties. This position requires to manage diverse in-house teams and third parties if applicable, which means having strong technical background and excellent interpersonal skills. This role is part of LOOP’s CFT team.

 

  • Drive the product roadmap for Loop’s customer portals both in web and mobile applications.
  • Outline detailed product vision and strategy
  • Work closely with our CFT engineering team to prioritize features and ensure we are building the right product.
  • Work closely with Executives, Marketing, Insurance Ops, and Customer success teams to identify opportunities for product growth.
  • Define and monitor transactional and engagement metrics to ensure feature and product success and adoption. 
  • Participate in regular meetings to keep the engineering team aligned with the overall product strategy (Sprint planning, retrospectives, standups..)
  • Research the market and competition.


Requirements:

  • 3 to 7 years of experience as a Product Manager in a direct to consumer company.
  • Experience building Customer facing products. Proven track record of building transactional and engagement based consumer products.
  • Empathy towards the customer and having a strong understanding of what makes a “Delightful customer journey”
  • Strong technical background to be able to communicate effectively with engineers on the team.
  • Great communication skills to present your ideas and collaborate with executives within the company.


Bonus Points/Nice to have:

  • Experience working in the financial services/insurance industry.
  • Previously worked in cloud environments that use serverless infrastructure to build microservices. 


Details

This position is for full time, based in Austin TX with potential options of remote work.

 

Compensation

Compensation is competitive and commensurate with experience. 

 

Apply

To apply, please fill out the webform with your contact information and resume. We are an equal opportunity employer and cherish the diversity you will bring to our team.


Product Manager - Consumer Facing Technologies
Full-Time
Remote
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Job Posting

Product Manager - Consumer Facing Technologies (CFT)

 

About Loop

LOOP is an AI-powered insurance company, people-centered insurance company, creating fair insurance for all. We sell car insurance priced based on how you actually drive rather than relying on factors like credit and income. We are a Public-Benefit Corporation (B-Corp), and are backed by tier-1 VC investors, A+ rated reinsurers, and recently closed our $21M Series A round to continue expanding our mission and team. We can't wait to hear from you.

 

Responsibilities:

The “Product Manager - Consumer Tech” will be responsible for improving customer experiences by generating new product ideas, and outlining detailed product strategies, among other duties. This position requires to manage diverse in-house teams and third parties if applicable, which means having strong technical background and excellent interpersonal skills. This role is part of LOOP’s CFT team.

 

  • Drive the product roadmap for Loop’s customer portals both in web and mobile applications.
  • Outline detailed product vision and strategy
  • Work closely with our CFT engineering team to prioritize features and ensure we are building the right product.
  • Work closely with Executives, Marketing, Insurance Ops, and Customer success teams to identify opportunities for product growth.
  • Define and monitor transactional and engagement metrics to ensure feature and product success and adoption. 
  • Participate in regular meetings to keep the engineering team aligned with the overall product strategy (Sprint planning, retrospectives, standups..)
  • Research the market and competition.


Requirements:

  • 3 to 7 years of experience as a Product Manager in a direct to consumer company.
  • Experience building Customer facing products. Proven track record of building transactional and engagement based consumer products.
  • Empathy towards the customer and having a strong understanding of what makes a “Delightful customer journey”
  • Strong technical background to be able to communicate effectively with engineers on the team.
  • Great communication skills to present your ideas and collaborate with executives within the company.


Bonus Points/Nice to have:

  • Experience working in the financial services/insurance industry.
  • Previously worked in cloud environments that use serverless infrastructure to build microservices. 


Details

This position is for full time, based in Austin TX with potential options of remote work.

 

Compensation

Compensation is competitive and commensurate with experience. 

 

Apply

To apply, please fill out the webform with your contact information and resume. We are an equal opportunity employer and cherish the diversity you will bring to our team.


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