Find answers to your questions

Select a help category to get started.

I'm having trouble paying my bill.

If you're having a problem paying your bill through the Loop App or through the automated phone system, please call Customer Service.


I need a copy of my billing history.

We understand how important it is to see your billing history, and we're here to help! You can request a copy by contacting our customer service team via the Loop App, by calling in, or by chat!

I need a copy of my payment schedule.

We understand how important it is to see your payment schedule, and we're here to help! You can request a copy by contacting our customer service team via the Loop App, by calling in, or by chat!

Get in touch

We’re here to help you with your queries. Please check our online hours below.

Email

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support@ridewithloop.com

Phone

Our Opening hours

Mon-Fri      9AM - 9PM CST
Sat / Sun   9AM - 5PM CST

+1 844-544-5667
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